:root {
    --var-supino-main-color: #0898db;
}

.supino-wrapper {
    width: 100%;
    flex: 1;
}

.ticket-system-wrapper {
    width: 100%;
    margin: 0 auto;
    padding: 5px 0;
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.tickets-supino-head-box {
    flex-direction: column;
    gap: 8px;
    align-items: center;
}

.tickets-supino-head-box h2 {
    font-size: 24px;
    color: #333;
    display: flex;
    justify-content: center;
    align-items: center;
    flex-direction: row-reverse;
    gap: 8px;
    line-height: 1 !important;
    padding: 10px 0 15px 0;
}

.supino-settings-inner-wrap.tickets-supino-head-box > span,
.titles-ticket-supino span.id-ticket {
    display: flex;
    flex-direction: row;
    justify-content: space-between;
    align-items: center;
    gap: 5px;
    line-height: 1;
    width: fit-content;
    height: fit-content;
    border-radius: 15px;
    font-size: 12px;
    font-weight: 500;
    padding: 7px 8px;
    background: rgba(0, 0, 0, 0.06);
    margin: 15px auto;
}

.supino-settings-inner-wrap.tickets-supino-head-box > span::before,
.titles-ticket-supino span.id-ticket::before {
    content: "";
    width: 8px;
    height: 8px;
    background: var(--var-supino-main-color);
    border-radius: 50%;
    display: flex;
}

.titles-ticket-supino span.id-ticket {
    margin: 0 0 5px;
}

.titles-ticket-supino span#chatStatusPnlt {
    margin-top: 20px;
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: center;
    gap: 6px;
}

.supino-settings-inner-wrap {
    display: flex;
    flex-wrap: wrap;
    text-align: center;
    line-height: 2;
    padding: 20px;
    background: #fff;
    border-radius: 25px;
    box-shadow: 0 4px 16px -2px rgba(36, 64, 147, 0.1);
    position: relative;
}

.tickets-supino-head-box p {
    color: #666;
    margin-bottom: 20px;
    line-height: 1.8;
}

.tickets-supino-head-box .back-to-tickets-shkrn ~ p {
    margin: 0;
    line-height: 1;
}

.box-inner-content-supino {
    width: 100%;
    margin-top: 20px;
}

.btn-tickets {
    border-radius: 13px;
    font-size: 16px;
    background: var(--var-supino-main-color);
    box-shadow: 3px 6px 14px rgb(42 168 255 / 16%);
    padding: 9px 15px;
    justify-content: center;
    align-items: center;
    display: flex;
    width: fit-content;
    color: #fff;
    flex-direction: row-reverse;
    font-weight: 600;
    column-gap: 7px;
    transition: 0.3s ease-in-out;
}

.btn-tickets:hover {
    color: #fff;
    transform: scale(1.05);
}

.tickets-supino-list-box {
    display: -ms-grid;
    display: grid;
    width: 100%;
    grid-gap: 20px;
    grid-template-columns: 1fr;
}

.box-order-item-supino {
    background: #fff;
    padding: 15px 20px;
    display: flex;
    align-items: center;
    gap: 30px;
    color: unset !important;
    border-radius: 25px;
    text-decoration: none;
    box-shadow: 0 4px 16px -2px rgba(36, 64, 147, 0.1);
}

.box-order-item-supino:focus, .box-order-item-supino:focus-visible, .box-order-item-supino:focus-within {
    border: none !important;
    box-shadow: none !important;
    outline: none !important;
}

.box-order-item-supino.no-tickets {
    justify-content: center;
    color: #999;
    border-right-color: #ddd;
}

.back-to-tickets-shkrn {
    position: absolute;
    right: 15px;
    top: 12px;
    width: fit-content;
    flex-direction: column;
    font-weight: 500;
    gap: 10px;
    padding: 10px;
    justify-content: center;
    align-items: center;
    line-height: 1;
    color: #0a0a0a !important;
    display: flex;
    font-size: 16px;
}

.submit-btn-ticket {
    height: 45px;
    border: none;
    font-size: 17px;
    border-radius: 10px;
    cursor: pointer;
    background: var(--var-supino-main-color);
    color: #fff;
    will-change: transform;
    transition: color 0.15s ease-in-out, background-color 0.15s ease-in-out, border-color 0.15s ease-in-out, box-shadow 0.15s ease-in-out;
    width: 100%;
    margin-top: 10px;
}

.order-item-supino {
    flex: 1;
}

.order-item-supino.view-order-supino {
    display: flex;
    gap: 8px;
    white-space: nowrap;
    justify-content: end;
    align-items: center;
}

.order-item-supino.status-order-supino {
    display: flex;
    flex-wrap: wrap;
    gap: 5px;
    justify-content: center;
    align-items: center;
}

.name-id-order-supino {
    flex: 2;
}

.order-product-name-supino {
    display: block;
    font-size: 16px;
    font-weight: bold;
    color: #333;
    margin-bottom: 5px;
}

.order-item-title-supino {
    display: block;
    font-size: 14px;
    color: #666;
}

.datetime-order-supino time {
    color: #999;
    font-size: 14px;
}

.status-ticket-supino {
    display: flex;
    justify-content: center;
    align-items: center;
    gap: 5px;
    padding: 7px 12px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 500;
    position: relative;
    overflow: hidden;
    width: fit-content;
}

.status-ticket-supino svg {
    width: 18px;
    height: 18px;
}

.blue-pending-supino {
    background: #0698f314;
    color: #0698f3;
}

.green-answered-supino {
    background: #13e14429;
    color: #0b8428;
}

.green-answered-supino svg {
    stroke: #0b8428;
}

.orange-pending-supino {
    background: #fff3e0;
    color: #e65100;
}

.status-ticket-supino.supino-priority-low {
    background: rgba(108, 117, 125, 0.15);
    color: #6c757d;
}

.status-ticket-supino.supino-priority-normal {
    background: rgba(23, 162, 184, 0.15);
    color: #17a2b8;
}

.status-ticket-supino.supino-priority-high {
    background: rgba(255, 193, 7, 0.18);
    color: #cc9a06;
}

.status-ticket-supino.supino-priority-critical {
    background: rgba(220, 53, 69, 0.15);
    color: #dc3545;
}

.order-item-view-supino {
    font-size: 15px;
    border-radius: 8px;
    font-weight: 500;
    padding: 14px 20px;
    color: #fff;
    display: flex;
    background: var(--var-supino-main-color);
    width: fit-content;
}

.tickets-supino-single-box {
    background: #fff;
    border-radius: 8px;
    padding: 30px;
}

.head-ticket-single-supino {
    display: flex;
    justify-content: space-around;
    align-items: center;
    width: 100%;
}

.titles-ticket-supino {
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    line-height: 1;
    flex: 1;
}

.titles-ticket-supino h2 {
    margin: 10px 0;
    font-size: 22px;
    color: #333;
}

.supino-ticket-frontend-root {
    width: 100%;
}
.info-ticket-supino {
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
}

.id-ticket,
.date-ticket {
    display: block;
    color: #666;
    font-size: 14px;
}

.id-ticket {
    margin-bottom: 5px;
}

.date-ticket {
    margin-top: 5px;
}

.user-ticket {
    display: block;
    color: #666;
    font-size: 14px;
    margin-top: 5px;
}

.tickets-supino-chat-box {
    border-radius: 8px;
    padding: 25px 10px 15px 10px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 5px;
}

.message-ticket-supino {
    display: flex;
    gap: 15px;
    margin-bottom: 20px;
    padding: 25px 25px 20px;
    background: #fff;
    border-radius: 15px;
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
    width: 75%;
    max-width: 800px;
    position: relative;
}

.tickets-supino-add-ticket {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.tickets-supino-add-ticket #supino_reply_form {
    display: flex;
    flex-direction: column;
    height: fit-content;
    justify-content: flex-end;
}

.message-supino-admin {
    margin: 0 auto 15px 0;
    flex-direction: row-reverse;
}

.message-supino-user {
    margin: 0 0 15px auto;
}

.message-supino-user .name-date-supino {
    flex-direction: row-reverse;
}

.message-supino-admin .display-name-user-message-supino {
    flex-direction: row-reverse;
    display: flex;
    gap: 10px;
    justify-content: center;
    align-items: center;
}

.avatar-user-message {
    display: flex;
    justify-content: center;
    flex-direction: column;
    align-items: end;
    gap: 15px;
}

.avatar-user-message img {
    border-radius: 15px;
    width: 60px;
    height: auto;
    display: flex;
    justify-content: center;
    align-items: center;
}

.main-user-message-supino {
    flex: 1;
}

.message-text-supino {
    color: #333;
    line-height: 1.8;
    margin-bottom: 10px;
}

.name-date-supino {
    display: flex;
    justify-content: space-between;
    font-size: 14px;
    padding: 8px 12px;
    border-radius: 10px;
    background: rgb(184 184 184 / 15%);
    border: 1px solid rgb(255 255 255 / 30%);
}

.display-name-user-message-supino {
    font-weight: 500;
    color: #666;
}

.admin-tag-message-supino {
    display: flex;
    background: var(--var-supino-main-color);
    color: #fff;
    padding: 0 8px;
    height: 22px;
    border-radius: 10px;
    margin: auto 0;
    font-size: 12px;
    line-height: 1;
    justify-content: center;
    align-items: center;
}

.form-edit-detail {
    margin-top: 20px;
}

.fields-box-supino {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.field-detail {
    display: flex;
    flex-direction: column;
    position: relative;
    width: 100%;
}

#supino_new_ticket .field-detail .input-text:hover {
    border-color: #DDE2EB !important;
    box-shadow: unset !important;
}

.field-detail .input-text {
    display: block;
    width: 100%;
    height: 48px;
    padding: 0 12px;
    font-size: 14px;
    font-weight: normal;
    line-height: 1.5;
    color: #3B4E66;
    background-color: #fff !important;
    background-clip: padding-box;
    border: 1px solid #DDE2EB !important;
    transition: border-color 0.15s ease-in-out, box-shadow 0.15s ease-in-out !important;
    border-radius: 9px;
}

.field-detail textarea.input-text {
    height: unset;
    min-height: 120px;
    padding: 10px 12px;
    line-height: 1.6;
    resize: vertical;
}

.field-detail .input-text:focus {
    border: 2px solid #3b9add !important;
}

.field-detail .input-text:hover {
    border-color: #647285;
    box-shadow: 0px 1px 1px rgba(43, 64, 87, 0.08), 0px 2px 4px rgba(43, 64, 87, 0.08);
}

.field-detail > span {
    pointer-events: none;
    position: absolute;
    right: 12px;
    top: 9px;
    font-weight: 400;
    color: #778599;
    font-size: 16px;
    transition-duration: 300ms;
    background: #fff;
}

.field-detail .input-text:focus~span, .field-detail .input-text:not(:placeholder-shown)~span {
    font-size: 13px;
    top: -6px;
    font-weight: 500;
    background-color: #fff;
    padding: 2px 8px;
    color: #3b9add !important;
    border-radius: 6px;
    line-height: 1;
}

.input-fixed-size-textarea {
    height: unset !important;
    padding: 10px 12px !important;
    resize: none;
    min-height: 120px;
    font-family: inherit;
}

.field-detail.field-detail-option-group {
    border: 1px solid #DDE2EB;
    border-radius: 9px;
    background: #fff;
    padding: 12px;
    gap: 8px;
}

.field-detail.field-detail-option-group > span {
    position: static;
    pointer-events: auto;
    display: block;
    margin: 0;
    padding: 0;
    background: transparent;
    color: #3B4E66;
    font-size: 14px;
    font-weight: 600;
    line-height: 1.3;
}

.field-detail.field-detail-option-group .supino-check-group {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-top: 0 !important;
    padding: 0 !important;
}

.field-detail.field-detail-option-group .supino-check-group label {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    cursor: pointer;
    font-size: 14px;
    color: #3B4E66;
    line-height: 1.4;
}

.field-detail.field-detail-option-group .supino-check-group input[type="radio"],
.field-detail.field-detail-option-group .supino-check-group input[type="checkbox"] {
    margin: 0;
    width: 16px;
    height: 16px;
    accent-color: var(--var-supino-main-color);
}

.btn-panel {
    background: #0073aa;
    color: #fff;
    border: none;
    padding: 12px 30px;
    border-radius: 4px;
    font-size: 15px;
    cursor: pointer;
    transition: all 0.3s;
}

.btn-panel:hover {
    background: #005a87;
    transform: translateY(-2px);
}

.error-text {
    background: #f8d7da;
    color: #721c24;
    padding: 12px;
    border-radius: 9px;
    margin-bottom: 15px;
    border: 1px solid #f5c6cb;
}

.success-text {
    background: #d4edda;
    color: #155724;
    padding: 12px;
    border-radius: 9px;
    margin-bottom: 15px;
    border: 1px solid #c3e6cb;
}

.supino-loading-popup {
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    z-index: 9999;
    background: rgb(0 0 0 / 12%);
    backdrop-filter: blur(5px);
    padding: 30px;
    border-radius: 8px;
    width: 100vw;
    height: 100vh;
    display: flex;
    justify-content: center;
    align-items: center;
}

.supino-loading-popup svg {
    width: 95px;
    height: 95px;
    color: #59686f;
}

.ticket-department,
.ticket-type,
.ticket-product-info,
.ticket-site-url,
.ticket-response-time {
    margin-top: 8px;
    font-size: 14px;
    line-height: 1.4;
}

.ticket-department strong,
.ticket-type strong,
.ticket-site-url strong,
.ticket-response-time strong {
    color: #666;
    font-weight: 600;
}

.ticket-product-info {
    background: #ffffff !important;
    padding: 10px !important;
    border-radius: 12px !important;
    border: 1px solid #e1e1e1 !important;
    margin-top: 12px !important;
    max-width: 200px;
    max-height: 60px;
    overflow: hidden;
    display: flex;
    justify-content: center;
    align-items: center;
}

.ticket-product-info strong {
    color: #333 !important;
    display: block;
    margin-bottom: 8px;
}

.ticket-product-info > div {
    display: flex !important;
    align-items: center !important;
    gap: 12px !important;
}

.ticket-product-info img {
    width: 50px !important;
    height: 50px !important;
    object-fit: cover !important;
    border-radius: 6px !important;
    border: 1px solid #ddd !important;
}

.ticket-product-info a {
    color: #0073aa !important;
    text-decoration: none !important;
    font-weight: 500 !important;
    transition: color 0.2s ease;
}

.ticket-product-info a:hover {
    color: #005a87 !important;
    text-decoration: underline !important;
}

.ticket-site-url a {
    color: #0073aa !important;
    text-decoration: none !important;
    font-weight: 500 !important;
}

.ticket-site-url a:hover {
    color: #005a87 !important;
    text-decoration: underline !important;
}

.ticket-response-time {
    background: #fff3cd !important;
    color: #856404 !important;
    padding: 8px 12px !important;
    border-radius: 6px !important;
    border: 1px solid #ffeaa7 !important;
    font-size: 13px !important;
}

.ticket-response-time strong {
    color: #856404 !important;
}

.supino-attachments {
    border: 1px solid #ddd;
    border-radius: 15px;
    overflow: hidden;
    display: flex;
    flex-direction: column;
    margin-bottom: 15px;
}

.supino-attachments .supino-form-group textarea {
    display: flex;
    width: 100%;
    height: 100%;
    padding: 15px;
    font-size: 16px;
    border: none !important;
}

.tickets-supino-add-ticket #supino_reply_form .submit-btn-ticket {
    margin: 0;
}

.supino-attachments .supino-attachment-tabs {
    display: flex;
    background: #f1f1f1;
    border-bottom: 1px solid #ddd;
}

.supino-attachments button.supino-tab-btn {
    flex: 1;
    padding: 12px;
    border: none;
    background: transparent;
    cursor: pointer;
    font-size: 14px;
    color: #666;
    transition: all 0.3s ease;
    border-radius: 0 !important;
}

.supino-attachments button.supino-tab-btn.active {
    border-radius: 0 !important;
    background: white;
    color: #333;
    border-bottom: 2px solid #007cba;
}

.supino-attachments button.supino-tab-btn:hover {
    background: #e9e9e9;
}

.supino-attachments .supino-tab-content {
    display: none;
}

.supino-attachments .supino-tab-content.active {
    display: flex;
}

.supino-attachments .supino-tab-content .supino-form-group,
.supino-attachments .supino-tab-content .supino-voice-recorder {
    flex: 1;
}

.supino-voice-recorder {
    text-align: center;
}

.supino-recorder-controls {
    display: flex;
    justify-content: center;
    gap: 10px;
    margin: 20px auto;
    flex-wrap: wrap;
}

.supino-recorder-controls button {
    padding: 10px 15px;
    border: none;
    border-radius: 5px;
    cursor: pointer;
    font-size: 14px;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    gap: 5px;
}

.supino-recorder-btn-start {
    background: #ff4444;
    color: white;
}

.supino-recorder-btn-start:hover:not(:disabled) {
    background: #cc3333;
}

.supino-recorder-btn-start.recording {
    animation: supino-pulse 1.5s infinite;
}

@keyframes supino-pulse {
    0% { opacity: 1; }
    50% { opacity: 0.5; }
    100% { opacity: 1; }
}

.supino-recorder-btn-stop {
    background: #666;
    color: white;
}

.supino-recorder-btn-stop:hover:not(:disabled) {
    background: #555;
}

.supino-recorder-btn-play {
    background: #4CAF50;
    color: white;
}

.supino-recorder-btn-play:hover:not(:disabled) {
    background: #45a049;
}

.supino-recorder-btn-delete {
    background: #f44336;
    color: white;
}

.supino-recorder-btn-delete:hover:not(:disabled) {
    background: #d32f2f;
}

.supino-recorder-controls button:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.supino-recording-info {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin: 10px 0 0;
    padding: 10px;
    background: #f9f9f9;
    border-radius: 5px;
}

.supino-recording-status {
    font-weight: bold;
    color: #666;
}

.supino-recording-timer {
    font-family: monospace;
    font-size: 16px;
    color: #333;
}

.audio-visualizer {
    margin: 15px 0;
    text-align: center;
}

#audio-canvas {
    border: 1px solid #ddd;
    border-radius: 5px;
    background: #f9f9f9;
}

.supino-file-upload {
    width: 100%;
    margin: 0 auto;
    display: flex;
    justify-content: center;
    align-items: center;
    flex-direction: column;
}

.supino-upload-area {
    border: 2px dashed #ccc;
    border-radius: 0 0 14px 14px;
    padding: 40px 20px;
    text-align: center;
    cursor: pointer;
    transition: all 0.3s ease;
    background: #fafafa;
    flex: 1;
    width: 100%;
}

.supino-upload-area:hover {
    border-color: #007cba;
    background: #f0f8ff;
}

.supino-upload-area.supino-drag-over {
    border-color: #00a32a;
    background: #e7f5e9;
    transform: scale(1.02);
}

.supino-upload-area p {
    margin: 0 0 5px;
    font-weight: 500;
    color: #333;
}

.supino-upload-area small {
    color: #666;
    font-size: 12px;
}

.upload-text p {
    font-size: 16px;
    margin: 10px 0;
    color: #333;
}

.upload-text small {
    color: #666;
    font-size: 12px;
}

.upload-progress {
    margin: 20px 0;
    text-align: center;
}

.progress-bar {
    width: 100%;
    height: 8px;
    background: #f0f0f0;
    border-radius: 4px;
    overflow: hidden;
    margin-bottom: 10px;
}

.progress-fill {
    height: 100%;
    background: #007cba;
    width: 0%;
    transition: width 0.3s ease;
}

.progress-text {
    font-size: 14px;
    color: #666;
}

.supino-uploaded-files {
    margin-top: 20px;
    width: 100%;
    padding: 6px 14px;
}

.uploaded-file {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 10px 20px;
    background: #f9f9f9;
    border-radius: 12px;
    margin-bottom: 10px;
}

.file-info {
    display: flex;
    align-items: center;
    gap: 10px;
}

.file-icon {
    display: none;
}

.file-details {
    display: flex;
    flex-direction: column;
}

.supino-file-name {
    font-weight: bold;
    color: #333;
    font-size: 14px;
}

.supino-file-size {
    color: #666;
    font-size: 12px;
}

.file-actions {
    display: flex;
    gap: 5px;
}

.file-action {
    padding: 5px 8px;
    border: none;
    border-radius: 3px;
    cursor: pointer;
    font-size: 12px;
}

.remove-file {
    background: #f44336;
    color: white;
    border-radius: 10px;
    padding: 8px 14px 5px;
    line-height: 1;
}

.remove-file:hover {
    background: #d32f2f;
}

.message-attachments {
    margin-top: 10px;
}

.message-text-supino + .message-attachments {
    margin-top: 15px;
    padding-top: 15px;
    border-top: 1px solid #eee;
}

.supino-attachment-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px;
    background: #f0f0f0;
    border-radius: 5px;
    margin-bottom: 8px;
}

.supino-attachment-icon {
    display: none;
}

.supino-attachment-name {
    flex: 1;
    font-size: 14px;
    color: #333;
}

.supino-attachment-size {
    font-size: 12px;
    color: #666;
}

.supino-attachment-download {
    color: var(--var-supino-main-color);
    text-decoration: none;
    font-size: 12px;
    border: 1px solid var(--var-supino-main-color);
    transition: all 0.3s ease;
    border-radius: 8px;
    padding: 6px 14px 5px;
    line-height: 1;
}

.supino-attachment-download:hover {
    background: #007cba;
    color: white;
}

.supino-audio-player {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px;
    background: #f5f5f5;
    border-radius: 8px;
    margin: 10px 0;
}

.supino-audio-play-btn {
    width: 40px !important;
    height: 40px !important;
    min-width: 40px !important;
    min-height: 40px !important;
    padding: 0 !important;
    border: 0 !important;
    border-radius: 50% !important;
    background: #007cba !important;
    color: #fff !important;
    cursor: pointer;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    line-height: 1 !important;
    font-size: 16px;
    appearance: none;
    -webkit-appearance: none;
    flex-shrink: 0;
}

.supino-audio-play-btn:hover {
    background: #005a87 !important;
}

.supino-audio-play-btn svg {
    width: 20px;
    height: 20px;
    display: block;
    pointer-events: none;
}

.supino-audio-waveform-container {
    flex: 1;
    height: 40px;
    position: relative;
    overflow: hidden;
    border-radius: 20px;
    background: #ddd;
}

.supino-audio-waveform-canvas {
    width: 100%;
    height: 100%;
    display: block;
}

.supino-audio-progress-overlay {
    position: absolute;
    top: 0;
    left: 0;
    height: 100%;
    width: 0%;
    background: rgba(0, 124, 186, 0.3);
    border-radius: 20px;
    transition: width 0.1s ease;
    pointer-events: none;
}

.supino-audio-time {
    font-size: 12px;
    color: #666;
    font-family: monospace;
    flex-shrink: 0;
}

@media (max-width: 768px) {
    .box-order-item-supino {
        flex-direction: column;
        align-items: flex-start;
        gap: 15px;
    }
    
    .head-ticket-single-supino {
        flex-direction: column;
        gap: 15px;
    }
    
    .message-ticket-supino {
        flex-direction: column;
        width: 95%;
    }
    
    .name-date-supino {
        flex-wrap: nowrap;
        gap: 5px;
    }
    
    .ticket-product-info > div {
        flex-direction: column !important;
        align-items: flex-start !important;
        gap: 8px !important;
    }
    
    .ticket-product-info img {
        align-self: flex-start !important;
    }
    
    .supino-recorder-controls {
        flex-direction: column;
        align-items: center;
    }
    
    .supino-recorder-controls button {
        width: 100%;
        max-width: 200px;
        justify-content: center;
    }
    
    .supino-recording-info {
        flex-direction: column;
        gap: 10px;
    }
    
    #audio-canvas {
        width: 100%;
        max-width: 300px;
    }
    
    .supino-upload-area {
        padding: 20px 10px;
    }
    
    .uploaded-file {
        flex-direction: column;
        align-items: flex-start;
        gap: 10px;
    }
    
    .file-actions {
        width: 100%;
        justify-content: center;
    }
}
/* Dynamic Badge Styling */
.status-ticket-supino[style*="--supino-badge-bg"] {
    position: relative;
    z-index: 1;
    background: transparent !important;
}

.status-ticket-supino[style*="--supino-badge-bg"]:before {
    content: "";
    width: 100%;
    height: 100%;
    position: absolute;
    right: 0;
    top: 0;
    z-index: -1;
    background: var(--supino-badge-bg);
    border-radius: inherit;
}

.supino-admin-footer-add-ticket-supino {
    margin-top: 25px;
    background: transparent;
    max-width: 100%;
}

.supino-reply-modern-form {
    background: #ffffff;
    border-radius: 12px;
    box-shadow: 0 2px 5px rgba(0,0,0,0.02);
    overflow: hidden;
    transition: all 0.3s ease;
    display: flex;
    flex-direction: column;
}

.supino-reply-modern-form:focus-within {
    border-color: var(--var-supino-main-color, #0898db);
    box-shadow: 0 4px 12px rgba(8, 152, 219, 0.15);
}

.supino-reply-body {
    display: flex;
    flex-direction: column;
}

.supino-reply-body .supino-reply-textarea {
    padding: 20px;
    background: #fff;
    padding-bottom: 45px;
    border-radius: 12px 12px 0 0;
}

.supino-reply-body .supino-reply-textarea:focus {
    border: none !important;
    box-shadow: none !important;
}

.supino-reply-textarea {
    width: 100%;
    border: none;
    resize: vertical;
    min-height: 150px;
    font-family: inherit;
    font-size: 14px;
    line-height: 1.6;
    color: #2c3338;
    outline: none;
    background: transparent;
    padding: 0;
    transition: min-height 0.2s;
}

.supino-reply-textarea::placeholder {
    color: #a0a5aa;
}

.supino-file-preview-area {
    padding: 10px 15px;
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: -30px;
    background: #ffffff7d;
    backdrop-filter: blur(5px);
} 

.supino-file-preview-area:empty {
    display: none;
}

.supino-reply-toolbar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 12px 20px;
    background: #f8f9fa;
    border-top: 1px solid #edf0f2;
    border-radius: 0 0 12px 12px;
}

.supino-toolbar-start .success-text {
    margin: 0;
}

.supino-toolbar-left, 
.supino-toolbar-right {
    display: flex;
    align-items: center;
    gap: 12px;
}

.supino-attach-wrapper {
    position: relative;
    display: inline-block;
}

.supino-attach-btn {
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 6px;
    color: #646970;
    font-size: 13px;
    font-weight: 500;
    padding: 6px 12px;
    border-radius: 4px;
    background: transparent;
    transition: all 0.2s;
}

.supino-attach-btn:hover {
    background: #e9ecef;
    color: #1d2327;
}

.supino-attach-btn svg {
    width: 18px;
    height: 18px;
    stroke-width: 2px;
}

.supino-attachment-hint {
    display: none;
}

.supino-select-inline {
    position: relative;
    display: inline-flex;
    align-items: center;
}

.supino-mini-select {
    appearance: none;
    -webkit-appearance: none;
    -moz-appearance: none;
    padding: 6px 28px 6px 12px;
    border: 1px solid #c3c4c7;
    border-radius: 4px;
    background-color: #fff;
    font-size: 12px;
    color: #50575e;
    cursor: pointer;
    height: 34px;
    outline: none;
    min-width: 140px;
    transition: all 0.2s;
    background-image: url('data:image/svg+xml;charset=US-ASCII,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22292.4%22%20height%3D%22292.4%22%3E%3Cpath%20fill%3D%22%23666%22%20d%3D%22M287%2069.4a17.6%2017.6%200%200%200-13-5.4H18.4c-5%200-9.3%201.8-12.9%205.4A17.6%2017.6%200%200%200%200%2082.2c0%205%201.8%209.3%205.4%2012.9l128%20127.9c3.6%203.6%207.8%205.4%2012.8%205.4s9.2-1.8%2012.8-5.4L287%2095c3.5-3.5%205.4-7.8%205.4-12.8%200-5-1.9-9.2-5.5-12.8z%22%2F%3E%3C%2Fsvg%3E');
    background-repeat: no-repeat;
    background-position: left 10px center;
    background-size: 8px;
}

body.rtl .supino-mini-select {
    padding: 6px 12px 6px 28px;
    background-position: left 10px center;
}
body:not(.rtl) .supino-mini-select {
    padding: 6px 28px 6px 12px;
    background-position: right 10px center;
}

.supino-mini-select:focus {
    border-color: var(--var-supino-main-color, #2271b1);
    color: var(--var-supino-main-color, #2271b1);
    box-shadow: 0 0 0 1px var(--var-supino-main-color, #2271b1);
}

.supino-send-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    background: var(--var-supino-main-color, #0898db);
    color: #fff;
    border: none;
    border-radius: 4px;
    padding: 8px 18px;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    height: 34px;
    transition: all 0.2s;
    box-shadow: 0 1px 2px rgba(0,0,0,0.1);
}

.file-preview-item,
.supino-file-preview-item {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    background: #f0f0f1;
    border: 1px solid #dbdbdb;
    padding: 4px 10px;
    border-radius: 15px;
    font-size: 11px;
    color: #555;
    animation: fadeIn 0.3s ease;
}

.file-preview-item img,
.supino-file-preview-item img {
    height: 16px;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(5px); }
    to { opacity: 1; transform: translateY(0); }
}

@media screen and (max-width: 782px) {
    .supino-reply-toolbar {
        flex-direction: column;
        gap: 15px;
        align-items: stretch;
    }
    
    .supino-toolbar-left, 
    .supino-toolbar-right {
        justify-content: space-between;
        width: 100%;
        gap: 10px;
    }
    
    .supino-mini-select {
        flex: 1;
        min-width: 0;
    }
    
    .supino-send-btn {
        flex: 0 0 auto;
    }
}

.supino-drag-drop-hint {
    display: none;
    width: 100%;
    margin-top: 10px;
    text-align: center;
    color: #a0a5aa;
    font-size: 12px;
    border: 1px dashed #c3c4c7;
    border-radius: 4px;
    padding: 10px;
    background: #fdfdfd;
}

#upload-area-admin.drag-over {
    background-color: rgba(8, 152, 219, 0.04);
    box-shadow: inset 0 0 0 2px var(--var-supino-main-color, #0898db);
}

#upload-area-admin.drag-over .supino-drag-drop-hint {
    display: block;
    border-color: var(--var-supino-main-color, #0898db);
    color: var(--var-supino-main-color, #0898db);
}

.supino-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    border: 1px solid transparent;
    border-radius: 4px;
    padding: 0 12px;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    height: 34px;
    transition: all 0.2s;
    white-space: nowrap;
}

.supino-btn-outline {
    background: transparent;
    border-color: #dcdcde;
    color: #50575e;
}

.supino-btn-attach {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-size: 13px;
    height: 38px;
    padding: 0 14px;
    border-radius: 9px;
    border: 1px solid #dcdcde;
    background: #fff;
    color: #2c3338;
    cursor: pointer;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.supino-btn-attach svg {
    width: 16px;
    height: 16px;
    margin-bottom: 2px;
}

.supino-send-btn {
    background: var(--var-supino-main-color, #0898db);
    color: #fff;
    box-shadow: 0 1px 2px rgba(0,0,0,0.1);
    padding: 0 20px;
    font-weight: 600;
}

.supino-select-wrapper {
    display: flex;
    align-items: center;
    gap: 8px;
    background: #fff;
    border: 1px solid #c3c4c7;
    border-radius: 9px;
    padding: 0 15px;
    height: 38px;
    transition: all 0.2s;
}

.supino-select-wrapper:focus-within {
    border-color: var(--var-supino-main-color, #0898db);
    box-shadow: 0 0 0 1px var(--var-supino-main-color, #0898db);
}

.supino-select-label {
    font-size: 11px;
    color: #646970;
    font-weight: 500;
    white-space: nowrap;
}

.supino-mini-select {
    border: none !important;
    background: transparent !important;
    height: 100% !important;
    padding: 0 16px 0 4px;
    font-size: 12px !important;
    color: #2c3338 !important;
    cursor: pointer;
    outline: none !important;
    min-width: unset;
    max-width: 140px;
    line-height: 1.5;
    box-shadow: none !important;
}

body.rtl .supino-mini-select {
    padding: 0 4px 0 16px;
    background-position: left center !important;
}
body:not(.rtl) .supino-mini-select {
    padding: 0 16px 0 4px;
    background-position: right center !important;
}

.remove-file {
    height: 16px;
    text-align: center;
    border-radius: 10px;
    font-size: 20px;
    line-height: 13px;
    transition: all 0.2s;
    cursor: pointer;
    color: #666;
    display: inline-block;
}

.remove-file:hover {
    background: #d63638;
    color: #fff;
}

@media screen and (max-width: 782px) {
    .supino-toolbar-start,
    .supino-toolbar-end {
        flex-direction: column;
        align-items: stretch;
        width: 100%;
        gap: 10px;
    }
    
    .supino-select-wrapper {
        justify-content: space-between;
    }
}

.supino-toolbar-start, 
.supino-toolbar-end {
    display: flex;
    align-items: center;
    gap: 12px;
}

.supino-toolbar-end {
    margin-right: auto;
    margin-left: 0;
}

body:not(.rtl) .supino-toolbar-end {
    margin-left: 0;
    margin-right: auto;
}

.supino-send-btn {
    display: flex;
    white-space: nowrap;
    min-width: fit-content;
}

@media screen and (max-width: 782px) {
    .supino-toolbar-start,
    .supino-toolbar-end {
        width: 100%;
        flex-direction: row;
        flex-wrap: wrap;
        justify-content: space-between;
    }
}

@media screen and (max-width: 768px) {
    .field-detail.flex {
        width: 100% !important;
    }
}